Venue Policies
To ensure a smooth and transparent experience for all our clients, please read our venue policies carefully before confirming your booking.
Last updated: March 2026
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1. Booking & Payment Policy
- A token amount (advance) is required to confirm the booking.
- Booking will be considered confirmed only after token payment.
- Remaining payment must be completed before the event date.
- We accept Cash, UPI, and Bank Transfer.
- Without advance payment, no date will be reserved.
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2. Date Holding Policy
- A selected date can be temporarily held for 1 hour without payment.
- If payment is not received within this time, the booking will be automatically cancelled.
- Date change is subject to availability and management approval.
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3. Cancellation & Refund Policy
- If a booking is cancelled within 30 days of booking confirmation, the client is eligible for a full refund of the token amount.
- If the event is scheduled and later cancelled close to the event date, cancellation and refund will not be possible.
- The booking amount will be non-refundable as the date has been reserved and business opportunities may have been declined.
- Date changes may be considered only based on availability and management approval.
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4. Time Slot Policy
- Day Slot: 10 AM – 4 PM
- Night Slot: 6 PM – 11 PM
- Extra hours will be charged separately.
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5. Electricity & Power Policy
- Basic electricity is included in the package.
- Heavy usage (DJ, extra lighting, AC, etc.) will be charged additionally.
- Generator backup is available at extra cost.
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6. Guest Count & Pricing Policy
- Final guest count must be confirmed in advance.
- Pricing may vary based on number of guests, customization, and event type.
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7. Decoration Policy
- In-house decoration services are available.
- Outside decorators are allowed only with prior permission.
- Any damage to property will be charged to the client.
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8. Food & Catering Policy
- Catering will be provided as per the selected package.
- Outside catering (if allowed) may include additional charges.
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9. Noise & Music Policy
- DJ and loud music must follow local authority rules.
- Music may be restricted after a certain time as per government regulations.
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10. Cleanliness & Damage Policy
- The client is responsible for maintaining basic discipline during the event.
- Any damage to furniture, lights, or property will be chargeable.
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11. Safety & Responsibility
- Management is not responsible for personal belongings, theft, or loss.
- All guests must follow safety guidelines during the event.
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12. Parking Policy
- Parking facility is available (subject to capacity).
- Management is not responsible for any vehicle damage.
Have Questions About Our Policies?
Our team is happy to clarify any of the above before you confirm your booking.
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